As a premier ERP solutions provider, VSR Systems requires a dependable and scalable cloud hosting partner to support its diverse client needs. When it comes to choosing a cloud provider that can handle both individual client instances and SaaS model solutions, xByte Cloud has proven to be an invaluable partner for VSR Systems.
Eric Kratz, President of VSR Systems, shared that their clients have varying requirements: larger organizations need dedicated instances, while smaller clients operate within VSR's shared SaaS model. The key challenge was finding a hosting provider that could offer customizable infrastructure for both client needs while delivering fast deployment and continuous reliability.
VSR Systems relies on xByte Cloud in two distinct ways:
Dedicated Client Instances
For larger clients needing their own customized environment, xByte Cloud is VSR's trusted partner. “We introduce xByte Cloud to our clients and let them take it from there,” says Eric. “Within days, our clients are up and running, fully configured, and ready to go. Every client has reported 100% satisfaction—a record unmatched by previous providers.” VSR appreciates the dedication from xByte Cloud to creating smooth client setups without last-minute challenges.
SaaS (Light) Model
For VSR's SaaS offering, where multiple clients operate on a shared platform, xByte Cloud continues to excel. “The setup time for SaaS clients is incredibly fast, and even with many users on the platform, response times remain consistently strong,” Eric notes. This allows VSR to provide a high-quality user experience, essential for client satisfaction.
Eric shared several key reasons why VSR considers xByte Cloud a “true partner”:
Seamless Setup
xByte Cloud's comprehensive understanding of VSR's technical requirements means they can handle the setup process independently, minimizing back-and-forth communication.
Expertise and Efficiency
With expertise from xByte Cloud, VSR has shaved months off critical projects. Eric cited a specific case where an xByte Cloud team member's insights accelerated project completion by five to seven months.
Reliability and Support
Since partnering with xByte Cloud, system issues have become nearly non-existent, enhancing VSR's reputation and client confidence.
Partnering with xByte Cloud has transformed VSR Systems' infrastructure and client relationships. By providing secure, scalable, and expertly managed hosting, xByte Cloud has made VSR's services more reliable and efficient. Eric's final words: “xByte Cloud makes us look good. They're the kind of partner that gives us peace of mind, knowing everything will work as expected.”
VSR Systems is a specialized ERP provider dedicated to delivering tailored solutions for businesses requiring highly adaptable, SKU-based ERP and WMS integrations. Initially serving the ready-to-wear industry, VSR has since expanded to a variety of sectors, including accessories, kitchen hardware, and beyond, leveraging the simplicity of single-dimension product requirements for fast and efficient ERP adaptation.
VSR Systems sets itself apart with its fully proprietary ERP solution, designed and maintained in-house to ensure cohesive performance across all modules. Unlike other ERPs that patch together third-party components, VSR's integrated design allows for seamless updates and modifications, reducing the risk of unexpected complications in other parts of the system.
With a strong emphasis on flexibility, industry-specific knowledge, and an intuitive understanding of its clients' business requirements, VSR Systems provides clients with a powerful ERP experience designed to adapt to changing business environments and technology landscapes.
xByte Cloud is a leading provider of fully managed cloud services, specializing in mission-critical applications and services. Their team of expert engineers offers comprehensive support, maintenance, installation, and configuration, allowing businesses to focus on growth without the complexities of cloud management.
With a commitment to transparency, xByte Cloud provides predictable, fixed monthly pricing, eliminating concerns over variable charges for usage or bandwidth. Their U.S.-based support team is available 24/7/365, ensuring prompt assistance from knowledgeable professionals. This dedication to customer service has earned them a reputation for reliability and excellence.
xByte Cloud offers a diverse portfolio of products and services, including Windows and Linux cloud servers, ColdFusion hosting, high-availability solutions, and disaster recovery. They also provide specialized services such as AI servers and HIPAA-compliant hosting, catering to a wide range of business needs. By leveraging decades of expertise, xByte Cloud delivers tailored solutions that meet the unique requirements of each client.