As ezWaiverPlus sought to scale its services and manage increasingly sophisticated operations, the need for a robust, secure, and ColdFusion-savvy hosting provider became critical.
ezWaiverPlus specializes in document signing solutions, particularly for legal documents like waivers and agreements. With a history spanning nearly 20 years, the company has evolved from simple document management to integrating advanced capabilities into complex systems. As ezWaiverPlus sought to scale its services and manage increasingly sophisticated operations, the need for a robust, secure, and ColdFusion-savvy hosting provider became critical.
The ezWaiver team faced significant challenges with their previous hosting provider. Early partnerships lacked the deep expertise required for their ColdFusion-based infrastructure, leading to disruptions and sleepless nights when systems went down unexpectedly. The complexity of their server environment, combined with the sheer volume of data accumulated over two decades, made finding a reliable provider seem daunting.
“There were changes made by the previous provider creating a nightmare scenario forcing us to be up throughout the night fixing what they did. The changes that were made were not understood by the hosting provider because of that lack of complete expertise in ColdFusion,” Steve recalled.
Their fear of a disruptive migration process, coupled with the need for trust in a new provider, made the search for a solution a high-stakes endeavor.
After evaluating multiple options, ezWaiver Plus partnered with xByte Cloud. The migration process, though complex, was meticulously planned by the xByte Cloud team. A custom roadmap was created to ensure the step-by-step transfer of ezWaiver's infrastructure to xByte's private cloud environment.
Steve highlighted the exceptional support provided during this period:
“We kind of knew what the roadmap was going to look like. Over several weeks, we just stepped through it… It
wasn't like a leap into a canyon. We had already taken multiple steps along the path of building trust and
understanding.”
This deliberate and transparent approach eased the transition and ensured that the entire ezWaiver team had confidence in the process.
Beyond hosting, xByte Cloud has become an invaluable partner, offering a level of service akin to a virtual CTO. The xByte Cloud team provides ongoing support for ColdFusion environments, security updates, and application scaling.
“Our system has its own complexities, and we rely heavily on the team at xByte Cloud to ensure we're managing updates and handling ongoing security updates,” Steve said.
The relationship extends beyond daily operations. As ezWaiver Plus prepares to expand into global markets, xByte Cloud is helping the company strategize for scalability and potential global hosting needs. This level of collaboration has positioned ezWaiver Plus to confidently target new market segments.
Since migrating to xByte Cloud, ezWaiver Plus has achieved:
Improved stability and security: With expert management of ColdFusion environments, bugs are resolved quickly, and updates are implemented seamlessly.
A successful, trust-building migration: Over several months, the transition was executed without disrupting production systems.
Ongoing scalability planning: xByte's expertise is enabling ezWaiver Plus to prepare for global market expansion confidently.
Peace of mind: The partnership eliminated the constant stress of system outages and maintenance challenges.
“Our architect from years ago commented, 'I am literally amazed. Whoever you're working with, these guys really have to know their stuff in ColdFusion to make this happen.' And that's been our experience with xByte Cloud,” Steve shared.
ezWaiverPlus specializes in creating tailored software solutions that integrate business processes with essential document requirements, ensuring transactions are complete and compliant. With over 15 years of experience and millions of documents processed, they have become the preferred provider for premier resorts worldwide. Their comprehensive platform includes online sales, document signing, payment processing, registration, and more, all without the need for additional software. By focusing on the intricate details of business operations, ezWaiverPlus alleviates the stress of managing disparate systems, allowing clients to concentrate on their core activities. Learn more at https://ezwaiverplus.com/.
xByte Cloud is a leading provider of fully managed cloud services, specializing in mission-critical applications and services. Their team of expert engineers offers comprehensive support, maintenance, installation, and configuration, allowing businesses to focus on growth without the complexities of cloud management.
With a commitment to transparency, xByte Cloud provides predictable, fixed monthly pricing, eliminating concerns over variable charges for usage or bandwidth. Their U.S.-based support team is available 24/7/365, ensuring prompt assistance from knowledgeable professionals. This dedication to customer service has earned them a reputation for reliability and excellence.
xByte Cloud offers a diverse portfolio of products and services, including Windows and Linux cloud servers, ColdFusion hosting, high-availability solutions, and disaster recovery. They also provide specialized services such as AI servers and HIPAA-compliant hosting, catering to a wide range of business needs. By leveraging decades of expertise, xByte Cloud delivers tailored solutions that meet the unique requirements of each client.